Delivery Information

Overal shipping info
Info about Fedex
Info about DPD
Info about PostNL
Info about DHL
Info about GLS
Info about UPS
When shipped to Pickup Locations

 


Shipping ABDL / Incontinence products to every Country in the World.

Always in a discrete (neutral) packaging!


If order has been paid on monday to friday before 2pm (CET), order will be shipped the same day.

 

Orders are shipped by PostNL, DHL, Fedex, DPD, UPS and GLS.
 
We know how important discrete packaging is.
That's why we take special care in packaging our orders with extra tape and cardboard.
The address label does not contain any information about this webshop or related.
From the outside of the box nobody will know what's inside.
 
Phone numbers are included on address labels by default to increase chances of a successful delivery.
If you don´t want your phone number included on the address label of your package,
please include your wish in one of the big text fields during checkout or afterwards by mail.
 
Some couriers may try to deliver with your neighbors and leave a note when not at home.
If you don't want that to happen, please leave the following message during checkout "do not deliver at neighbors".
 
If access codes or other special information is needed for couriers to successfully deliver,
please include all necesary information during checkout.
 
Make sure to check your address at your order comfirmation email.
If theres something missing/wrong, please reply with the right address information.
 
After an order has been shipped, we will send track and trace information (if available).
 
Please note that shipments can be delayed by customs clearance.
Applicable for NON EU Countries only.
 
Shipping costs are calculated by weight, country and in some cases volume
To accurately calculate shipping costs for the products you like to your destination country, you need to add the products you like to the shopping cart,
Then go to shopping cart, select your order destination country and click on the "Get Quotes" button.
 
 
 
 


Openinghours for order pickups / visitors showroom in Schaijk, Netherlands:

Monday  8:30 AM - 5:00 PM

Thuesday to Friday  9:00 AM - 4:00 PM



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FedEx:
 
Extremely fast and reliable courier, often at very compatitive prices.
Shipping to your house address as usual or to a Fedex Pickup location.


 FedEx Pickup Locations:  Global Search
(On top page find I want to... click on More dropdown link and select Hold at location to search only for real fedex pickup locations)


WARNINGyou need to pickup the parcel within 7-14 days after delivery to parcelshop.

   
Because Fedex comes to pickup early, orders placed before 12am (CET)  will be shipped the same day,
everything ordered after 12am will be shipped the day after.

 
 
FedEx Transit times Priority: Download .PDF file here
FedEx Transit times Economy: Download .PDF file here

Fedex tracking: International
 
 

Shipping to PO Box is not possible using FedEx,

please use PostNL instead


 

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With DPD we can ship orders cheap, quickly and reliable to house address or DPD pickup location.

DPD Pickup Location Countries: United Kingdom, Germany, Netherlands, France, Belgium, Luxembourg, Austria  

Spain, Portugal, Denmark, Czeck Republic


 DPD Pickup Search:  UK DE NL FR BE LU AT PT ES  DK  CZ 


WARNING: you need to pickup the parcel within 7-14 days after delivery to parcelshop.


DPD transit times can be found here: DPD Transiontimes


DPD parcel tracking: International



DPD has been disabled for NON EU countries simply because they get way to expansive compared to PostNL and Fedex


Shipping to PO Box is not possible using DPD,

please use PostNL instead

 

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PostNL:
 
Often the cheapest shipping option with multiple Delivery attempts to a specified House Address, PO Box or official Post Office.
Where all other Coeriers do the pickup and delivery mostly themselves, PostNL sends the parcel to your Countries Coerier who will then do the delivery.
If you are not at home the first day, in most cases the courier will try or try to deliver at neighbours again next day. (if not specified differently)
After unsuccessful delivery attempt, your courier should leave a note with a near post office where the order can be picked up.
Sadly since PostNL works with different Coeriers having different rules, not all Coeriers will leave a message or try twice :(

Therefore it is always important to keep track of the tracking info we provide after your order is shipped.
After unseccesful delivery order will remain 7-14 days at a local post office, then come return sender.
Customer will be notified when an order has come back.
 
For more information, please look at the PostNL website.
 
PostNL Homepage:  http://www.postnl.nl
 
Tracking Sites:  PostNL Trackingsite  /  http://parcels-uk.tntpost.com
 
Search for PostNL Pakjegemak Pickup Locations in: Netherlands

WARNINGyou need to pickup the parcel within 7-14 days after delivery to parcelshop.

Please keep in mind that shipments can be delayed by customs clearance.
Should be only applicable to countries outside of Europe.
 
If building access codes or other special information are required for couriers to deliver an order successfully,
please provide all necessary information during checkout or if necessary via email.
 
Check the address with your order confirmation e-mail.
If something needs to be changed, please reply email with the correct information.
 
 
Destination Duration in working days
 
Belgium 1 -  2
France 2 -  3
United Kingdom 2 -  4
Germany 2 -  3
Australia 6 -  8
Brazil 6 -  9
Canada 5 -  6
Hongkong 5 -  7
Israel, Japan, Singapore 4 -  5
Suriname 5 -  8
United States 4 -  8
Zouth-Afrika 8 - 10

If your country transition time is not listed above, please check here:

PDF File download with transition times to all Countries
 
It's a Dutch file but all necessary information should be readable.
 


 


DHL:
 
Quick, cheap and reliable courier for shipping to house addresses in Europe.
Sadly delivery to Pickup locations from the Netherlands to Germany is blocked :(

We might be able to ship to some other countries DHL pickup locations, Please check you local DHL site to be sure.
Find a Service Point near your address here: DHL Netherlands

WARNINGyou need to pickup the parcel within 7-14 days after delivery to parcelshop.

 

Transition times for DHL is 1-2 days for the Netherlands

1-3 days for Belgium, Austria, Luxembourg and Germany

2-4 days for pretty much all other EU countries.


DHL tracking: 
International


DHL has been disabled for NON EU countries simply because they are way to expansive compared to PostNL and Fedex


Shipping to PO Box is not possible using DHL,

please use PostNL instead

 

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GLS :


Great cheap solution for small volume orders shipped to House Address or Pickup Location, large volumes they get expansive.

Shipping can only be sent to House Address  within the Netherlands at first, other participating countries can enter a GLS pickup location address on step 2-5 during checkout.

After receiving the tracking info which usually happens before 5pm, you can still change the delivery address to GLS pickup location or different houseaddress until 11:59pm.

Changing the address can only be done during this 7 hour window and is only possible on GLS website with provided tracking info.


WARNINGyou need to pickup the parcel within 7-14 days after delivery to parcelshop.


Transition times for GLS are 1-2 days within the Netherlands

1-3 days for Belgium, Austria, Luxembourg and Germany

2-4 days for pretty much all other EU countries.


GLS tracking: International


GLS has been disabled for NON EU countries simply because they get way to expansive compared to PostNL and Fedex

 

Shipping to PO Box is not possible using GLS,

please use PostNL instead


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For shipping to Pickup Locations:

Pickup Location Address Search.

DPD Pickup: UK, DE, NL, FR, BE, LU, AT, PT, ES DK CZ
PostNL Pakjegemak: Netherlands
FedEx Pickup: Global (On top find I want to... click on More dropdown link and select Hold at location to search only for pickup locations)
UPC Access Points: Global  (On left click See all options... then Location Type and select  UPS Access Point to search only for pickup locations)
 GLS Parcelshops:  Europe

Enter the address of your pickup location in step 2-5 during checkout


Shipping to PO Box is only possible by sending with PostNL